Privacy Policy

At Sorteva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as your name, email address, billing and shipping address, phone number, payment details, and order information.

We may also automatically collect certain information when you browse our website, such as your IP address, browser type, device information, and pages you visit.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide shipping and delivery updates
• Process payments and refunds
• Communicate with you about your order
• Respond to customer support requests
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized activity
• Send marketing communications where permitted by law

We only use your information for legitimate business purposes and to provide you with a better shopping experience.

Payment Information

Payments made through our website are processed using secure payment providers. Sorteva does not need to store your complete payment card details on our own systems.

Your payment information is handled according to the privacy and security practices of the payment provider used during checkout.

Cookies

Our website may use cookies and similar technologies to help provide a better browsing experience.

Cookies may be used to remember your preferences, understand how visitors use our website, improve website performance, and provide relevant advertising where applicable.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping providers, technology providers, analytics services, and customer support services.

These providers only receive information necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact our support team.

Third-Party Services

Our website may contain links or integrations with third-party services. These services have their own privacy policies and practices.

Sorteva is not responsible for the privacy practices of third-party websites or services that you may access through our webs